Information We Collect

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• Personal Information: When you create an account, make a purchase, or contact our customer service, we may collect your name, email address, shipping address, billing address, phone number, and other personal information.

• Device Information: We may collect information about the device you are using to access our website, such as your IP address, browser type, operating system, and device model.

• Usage Data: We may collect information about how you use our website, such as the pages you visit, the products you view, and the items you purchase.

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Use of Your Information

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• Fulfilling Orders: We use your personal information to process and fulfill your orders, including sending you order confirmations and shipping updates.

• Customer Service: We use your personal information to provide customer service, respond to your inquiries, and resolve any issues you may have.

• Marketing and Promotions: With your consent, we may use your personal information to send you marketing communications and promotional offers. You can opt out of these communications at any time.

• Website Improvement: We may use your usage data to improve the functionality and user experience of our website.

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Sharing of Your Information

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• Service Providers: We may share your personal information with third-party service providers who help us operate our business, such as payment processors, shipping carriers, and marketing agencies.

• Legal Compliance: We may disclose your personal information if required by law or to comply with a valid legal process.

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Data Security

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•  We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure.

•  We use encryption to protect sensitive information, such as credit card numbers, during transmission.

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Data Retention

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•  We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

• We may retain certain information for longer periods, such as transaction records, for legal or tax purposes.

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Your Rights

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• Access to Your Information: You have the right to access your personal information that we have collected.

• Correction of Your Information: You have the right to correct any inaccurate or incomplete personal information we have collected.

• Erasure of Your Information: You have the right to request that we erase your personal information under certain circumstances.

• Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.

• Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

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Changes to this Privacy Policy

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• We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

• We will notify you of any significant changes by posting the updated Privacy Policy on our website.

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Contact Us

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•  If you have any questions or concerns about this Privacy Policy, please contact us at Help@otakuindiastore.xyz