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FAQ
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Where can i get a steel katana ?Anime Steel Katana are banned in India , as per Indian government laws as its illegal to import it to India.
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Can I Customize My Products?No , you can not customize your product at any cost, only product with title special custom can be customize with certain features and you can check the product description.
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What if the product is damaged?You Can return the product If it follows the return polices.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
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Can I insert an image, video, or gif in my FAQ?Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
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How do I edit or remove the “FAQ” title?You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
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How much do i have to wait for the Katana pre order product?Estimated Delivery Time: Our katanas are crafted with the utmost care and precision. The estimated time for delivery is 30-60 days from the date of your pre-order. Please Note: The provided time frame is an estimation and not fixed. We aim to deliver your product within this window, but due to various factors such as high demand, crafting time, and shipping constraints, delays may occur. As this is a pre-order item, your card will be charged at the time of placing the order. You will receive tracking information as soon as your order is ready to ship. Why Pre-Order? Pre-ordering ensures that you secure a katana before it goes out of stock, given the high demand and limited availability. Cancellation Policy: Pre-orders can be canceled within 48 hours for a full refund. After this period, cancellations will be subject to a restocking fee. We appreciate your patience and thank you for your trust in our craftsmanship. Feel free to adjust the information according to your specific needs and policies.
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How can track a pre order product ?Pre-product can't be tracked if they are under processing you will be able to track them once its shipped.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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I still have not received my order and it's not an pre order?If you have not received your order after 3 days then drop the message on whastapp +91 7017485951 in this format " Order_Id Not Received , Order Date .
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How Can I track My OrderTo Track your order you need to switch the website to desktop mode and login with your email id you used while ordering to login and go to your profile > My Orders > Select the order you want to track .
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Is cash on delivery is available?No , Cash on delivery is not Available .
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